To find lost coupons or purchased washes, go to Coupon Recovery in the Services tab.

Android: To check the SMS spam folder on Android, open the Messages app, tap your profile picture (or three dots/lines menu) in the corner, then select "Spam & blocked" to find filtered messages, which works for most phones using Google Messages; Samsung users might go to Settings > Block numbers and messages > Blocked messages.

iPhone: To find spam texts on your iPhone (iOS 16+), open the Messages app, tap the Filters button (top left), then select the Spam folder to view automatically filtered junk messages; you can also enable Filter Unknown Senders in Settings > Messages to sort non-contact texts into a separate list for manual review, helping keep your main inbox clean.

Going through our car wash is quick and easy. A Team Member will check you in and guide your vehicle into the tunnel. Once in position, put your car in neutral, take your foot off the brake, and hands off the wheel. Your vehicle will move through multiple stages of treatments, rinses, and coatings, leaving it clean, shiny, and dry in 3 minutes or less.

Our washes are not touchless. Our state of the art wash uses soft Neoprene foam, a lightweight, closed-cell material that doesn’t soak up dirt or water. The foam is constantly supplied with soap and water to keep it clean and lubricated as your car passes through the wash.

No. Our system is gentle on your vehicle while effectively removing dirt. We use eco-friendly, pH-balanced soaps and soft Neoprene foam to safely clean your car without harming the paint.

No, our express tunnel can wash around 100 cars per hour. Most other washes only handle 5–7 cars per hour. Even during a lineup, you’ll be in and out quickly.

No. Solid Gold VIP Car Wash is cashless. We accept most major credit cards.

Yes. Our mat washers are designed to clean both rubber-style molded mats such as WeatherTech and standard flat carpet mats. We have two different machines: one specifically for flat fabric mats and another for molded mats, so each type is cleaned properly.

Most vehicles are accepted as long as they do not exceed 7’2” in height or 13.5” in tire width. Some exceptions include:

• Dually trucks

• Vehicles with bike racks attached (must be removed)

• Non-standard hitches (must be removed)

• Trucks with beds that are not empty

• Vehicles covered in hardened mud

• Storage pods or ladder racks on top

• Vehicles with roof racks (like Thule's which must be removed)

*This list is not all-inclusive. If you are unsure, a Team Member can inspect your vehicle before entering the wash.

We do not offer interior cleaning or detailing. However, every wash and membership includes complimentary access to our vacuum bays, air blasters, and automatic mat washers so you can easily take care of your vehicle’s interior yourself.

Yes. Vacuum use is complimentary with any wash or membership.

Ask a Team Member on site, or email info@solidgoldwash.ca with your name, phone number, and license plate to request a copy of your receipt.

Yes. Our technology and process ensure the same high-quality wash regardless of how busy it is.

Please remove as much snow and ice as possible before entering the wash. Heavy snow or ice can block soaps and prevent a proper clean. In some cases, our Team Members may ask you to clean off your vehicle or to run through a rinse cycle first or will adjust equipment for safety.

Regular car washes remove harmful dirt, salt, sap, pollen, and road grime, helping prevent rust and corrosion. At Solid Gold VIP, we make it quick and affordable in 3 minutes or less, your car is clean, dried, and shining.

No. We are open rain, snow, and shine. Closures only occur if weather conditions are unsafe or during major holidays (like Christmas or New Years Day). Follow us on social media for real-time updates.

We’re open 8 AM to 8 PM, seven days a week, with our Team Members always on site to assist you.

Water alone will not effectively clean your vehicle. Our eco-friendly soaps and bug blaster remove dirt, salt, grease, and road contaminants. Our Best Wash even includes a ceramic sealant to protect your paint and enhance your shine.

Yes. Regular winter washing is quite important for removing salt, snow, and road grime that can damage your vehicle’s mechanical components and paint, which can help reduce maintenance costs.

Your membership allows your registered vehicle to be washed once per day and includes unlimited use of our vacuums, air blasters, and automatic mat washers. The gate opens automatically for members—no need to roll down your window. Just drive through when it opens!

Sign up online here or in person at the wash. A Team Member can set up your membership quickly.

Memberships automatically renew each month using a valid credit card. We accept Visa, MasterCard, and American Express.

Your billing date will be the same day of the month that you signed up.

Memberships are assigned to a specific vehicle and are recognized by its licence plate, color, year, make, and model. We offer a family plan where up to four vehicles can be added at a 20% discount. Want to add more cars? Just stop by the wash and a Team Member will quickly set it up for you.

Update your payment details online through our customer portal here, or visit the wash and ask a Team Member to assist you.

Yes. Visit the wash, and a Team Member can transfer your membership to another vehicle.

Cancel on-site 72 hours before your next billing date to avoid the next charge. There are no long-term commitments, and your membership will remain active until the day before your next billing cycle.

No refunds are issued. Membership remains active until the day before the next scheduled billing date.